Last Day for Priority Production — June 6
Our Promise

The Fit Guarantee

Every piece commissioned through Malik Alexander is built to your exact measurements. This is not off the rack. This is not a rental. This is yours — and it should fit like it.

01

Built to Your Measurements

Before production begins, our stylists review every measurement you provide. We flag anything unusual and confirm before cutting a single piece of fabric. Your measurements are the blueprint.

02

Manufacturing Defect Coverage

If your garment arrives with a manufacturing defect — a seam, a stitch, a construction error — we will make it right. Report the issue within 48 hours of delivery with photo documentation and we handle it immediately.

03

Stylist Support Throughout

You are not alone in this process. From measurement submission to delivery, a Malik Alexander stylist is available by text at 1-888-905-8659 to answer questions, clarify sizing, and ensure your commission is exactly right.

Policy Details

What Is and Is Not Covered

Covered
Seam failures or construction errors
Fabric defects present at delivery
Incorrect garment shipped vs. what was ordered
Beading or embellishment detachment on arrival
Zipper or closure manufacturing defects
Not Covered
Fit issues from inaccurate measurements provided
Change of mind or personal preference
Size changes after production begins
Damage after delivery
Reports submitted more than 48 hours after delivery
Need to Report an Issue

Here Is What to Do

Within 48 hours of receiving your garment, text a photo of the issue to 1-888-905-8659. Include your order number and a clear description. A stylist will respond within 24 hours with next steps. Issues reported after 48 hours cannot be accepted.

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