For Parents and Guardians

Parent Guide

Fit, Price, Timeline, and Delivery.

Everything you need to know before commissioning a custom prom piece for your child. No pressure. No guesswork. Just clarity.

For Parents

Prom is emotional, expensive, and deadline-driven. Malik Alexander was built to make the process clear. Before production begins, we review the piece, event date, measurements, and delivery timeline so your child is not left guessing.

Contact a Stylist Before OrderingView FAQ
$500
Men's Starting Price
$895
Women's Starting Price
Confirmed individually
Production & Delivery
15 minutes
Personal Styling Call
3×
Measurement Verification
48 Hours
Defect Report Window
01

How Ordering Works

Your child browses The Roster (men's tuxedos) or The Estate (women's gowns) and finds the piece they want.

They — or you — book a 15-minute styling call with Mike. Bring the product name or link, event date, budget and fit questions.

Payment terms and your final price are confirmed before ordering.

Mike calls at your booked time to review your look, event date, budget and measurements.

Once measurements are approved, production begins. Your piece ships on the timeline confirmed for your order.

02

Pricing and Deposit Explained

Men's tuxedos are priced at three tiers: The Foundation at $500, The Empire at $650, and The Throne at $800. What you see is what you pay.

Women's gowns range from $895 for The Legacy collection up to $2,200 and above for The Coronation collection.

Orders are paid in full at checkout. Card details go straight to Stripe and never touch our site.

You can order online and pay at checkout, or book a consultation first if you want help choosing.

Rush availability and any additional charge must be confirmed before ordering.

Tuxedos and suits arrive within 14 days of payment. If you send measurements after paying, the 14 days start the day we receive them. Gowns are made to order. Allow at least two weeks after we receive your measurements. Order at least three weeks before your event. We review your date and selection before production. If we cannot meet your date, you may choose an alternative or a full refund.

03

The Measurement Process

Mike helps you review your measurements before production.

Measurements are reviewed with you before production begins. We confirm chest, waist, and inseam for men; bust, waist, and hip for women.

If any measurement looks unusual our stylists will contact you directly before proceeding. We do not guess.

Every piece is made from the measurements you send. We check them before cutting and contact you if anything looks off. If a measurement you sent was wrong, the free remake does not cover it.

04

Production Timeline

Tuxedos and suits arrive within 14 days of payment. If you send measurements after paying, the 14 days start the day we receive them. Gowns are made to order. Allow at least two weeks after we receive your measurements. Order at least three weeks before your event. We review your date and selection before production. If we cannot meet your date, you may choose an alternative or a full refund.

Trousers arrive unhemmed so the length can be set with your shoes on. Plan a quick hem with a local tailor.

Rush availability and any extra charge must be confirmed for your piece and event date.

Begin as early as possible. Availability and any rush option depend on the selected piece, production schedule, destination, and event date.

Start planning early and confirm your exact event date before ordering.

Your stylist will review the current expected delivery window and delivery path during the measurement call.

05

Event-Date Planning

During the measurement call, your stylist will note your event date and flag if there are any timeline concerns.

If your event is approaching, contact us before ordering so we can determine whether a workable production and delivery path is available.

We track production milestones internally and will notify you if anything changes on the production timeline.

You will receive carrier tracking details when your piece ships.

06

What Happens If Something Is Wrong

Commissioned garments are made to your measurements, so we do not accept garment size exchanges or returns for a change of mind. If your tuxedo or suit does not match the measurements you sent, we remake it free. Manufacturing defects are covered the same way. Shoes have a separate size exchange policy.

Email mike@malikalexander.com within 48 hours of delivery with your order number, photos and a description of the problem. Mike will review your report and reply with next steps.

Every piece is made from the measurements you send. We check them before cutting and contact you if anything looks off. If a measurement you sent was wrong, the free remake does not cover it.

Cancellations must be requested within 24 hours of order placement. Orders cannot be cancelled once production has begun.

07

How to Contact a Stylist

Call our AI stylist at (504) 827-0247 to leave a message or arrange a consultation. Personal consultations are Monday–Friday, 4–7 p.m. Central, by appointment.

Bring the name of the piece your child is interested in and we will walk you through everything — pricing, timeline, measurements, and what to expect.

Parents are welcome to be on the measurement call. We encourage it.

If you have questions before committing, contact us first. There is no pressure and no obligation.

Ready to Get Started?

Let’s plan their entrance.

Book a call Monday–Friday, 4–7 p.m. Central. Bring the name of the piece your child is interested in and your questions.

Contact a Stylist NowBrowse Men's CollectionBrowse Women's Collection
Have an event date? Add it at checkout.Or speak with a stylist